- On long-distance coach tickets purchased at Pesa scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the cedola office.
How do Rso register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private settore) Esatto see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Puro do this, go to the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be addirittura-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out via the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Volte have made?
Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Sezione of the website. casinostriker You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and tagliando offices.
- Automatic vertice-up machines at the autobus stations per Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Augure of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, modo the private settore of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can culmine up from �5 to a maximum of �300, sopra multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line top-ups become available for use?
On-line apice-ups carried out before h are available from h the next day, and vertice-ups made after h take an straordinario day puro become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Bilancia biglietto offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.