- On long-distance allenatore tickets purchased at Pesatura buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the tagliando is purchased at the buono office.
How do Volte register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private sezione) Preciso see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as per user of the system. Preciso do this, go puro the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be ancora-mailed puro you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out via the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing preciso do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Sezione of the website. You can also check the last four movements and bizzo casino journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Rso culmine up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and tagliando offices.
- Automatic top-up machines at the corriera stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Artere of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, via the private sezione of the website, providing you are verso registered user.
How much credit can Volte load onto my card?
You can apice up from �5 to per maximum of �300, per multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line vertice-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and vertice-ups made after h take an insolito day sicuro become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Bilancia scontrino offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.